Descriptive Writing Test for Bank Exams 2025

Smartkeeda descriptive writing test is for banks and other competitive exams. Smartkeeda is here to help! We provide expertly designed descriptive tests for SBI PO Mains, IBPS PO Mains, UIIC AO Mains, and NIACL AO, giving you the perfect platform to sharpen your writing skills with a collection of descriptive writing examples and structured practice sets.

Learn how to craft well-organized essays and letters. Our carefully designed descriptive paragraph exercises and expert feedback ensure you improve your writing style and clarity. Start practicing now and take your exam preparation to the next level with Smartkeeda!

Smartkeeda descriptive writing Mock tests:

• Descriptive Writing for SBI PO Mains
• Descriptive Writing for IBPS PO Mains
• Descriptive Writing for UIIC AO Mains
• Descriptive Writing for NIACL AO

Benefits of Descriptive Writing Online Test:

Ever wished you had a step-by-step guide for Descriptive Writing? That’s exactly what Smartkeeda’s tests provide! With instant feedback, model answers, and time-bound practice, you’ll sharpen your skills, improve your writing speed, and boost your scores.

Unique Approach to Descriptive Writing Preparation

Writing isn’t just about putting words on paper—it’s about writing effectively. Smartkeeda’s approach? We focus on exam-relevant topics, expert-reviewed essays, and structured writing formats that help you express ideas clearly and concisely. Plus, our descriptive paragraph examples give you a head start!

Tips and Tricks to Ace the Descriptive Writing Section

Want to nail this section? Keep it simple, stay structured. Write a clear introduction, develop ideas logically, and end with impact. Use relevant examples in essays, follow the right format in letters, and most importantly—proofread before submitting!

Time Management for Descriptive Writing

Tick-tock! Time runs fast in the exam. The best way to manage it? Plan for 3-5 minutes, spend 15-18 minutes writing, and use the last 2 minutes to revise. For letters, 10-12 minutes max. Smartkeeda’s timed mocks help you practice writing under pressure so you won’t panic in the real exam.

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Complete Descriptive Writing Examples

1. You are working as a branch manager in Saharanpur branch of ABC Bank. One of your customers, Mr. Shinde has sent a mail to the branch mail id asking for transfer of his accounts from your branch to Cochin branch of your bank. You have done the task. Please do send a reply to him.

Answer:
Email address: shinde@xyz.com
CC: admin@xyz.com
Subject: Transfer of Accounts
Dear Sir,
Namaste / Greetings from ABC Bank.
We acknowledge receipt of your email dated 05/02/2025 requesting for transfer of your accounts to our Cochin branch.
We are pleased to inform you that the following accounts have been transferred to Cochin Branch Name on 07/08/2024.
I. Savings Account No xxxxxx
II. Fixed Deposit Account No xxxxxx
III. Loan Account No xxxxxx
2. We value your relationship with us. In case of any query or further information, please get in touch with Mr. Branch Manager of Cochin branch (Cochin branch e mail id and Contact No).
3. We thank you for banking with us and assure you our best services. Yours sincerely,
Ravi
Branch Manager
Saharanpur Branch
Saharanpur (U.P) 247001
Mob.: 9999999999

2. You are Manager of a Bank, and you conducted a customer connect camp for account opening of economically weaker sections of public. Write a Report to your Head Office on the camp.

Answer:
Date: February 7, 2025
To: Head Office
From: Ravi, Branch Manager
Subject: Report on Customer Connect Camp for Account Opening
Dear Sir/Madam,
I am pleased to submit a report on the successful Customer Connect Camp conducted at our branch aimed at facilitating account openings for economically weaker sections of the community. The camp was held on
February 5, 2025, and focused on offering easy access to banking services to individuals from underserved backgrounds.
The event was strategically organized to cater to people who may not have access to traditional banking facilities or find the account opening process cumbersome. The camp was held at a local community hall and
was attended by approximately 150 individuals. We provided on-the-spot assistance for account openings, explaining the benefits of savings accounts, financial inclusion, and digital banking.
Our team was on hand to guide attendees through the process, ensuring that all documentation requirementswere clear and easily understandable. Special attention was given to the elderly, women, and first-time account holders. In addition, our staff also shared information on government schemes such as Pradhan Mantri Jan Dhan Yojana and various subsidy programs.
By the end of the camp, we successfully opened 120 new accounts and raised awareness about the importance of financial inclusion. Feedback from participants has been overwhelmingly positive, with many appreciating the ease and convenience provided during the event.
We look forward to continuing such initiatives to further promote financial inclusion.
Best regards.
Ravi
Branch Manager

3. Analyse the following scenario focusing on analytical thinking and problem solving.
A long-standing customer expresses dissatisfaction with the bank's service and threatens to close their account. How will you manage the situation?

Answer:
Situational Analysis: Managing a Dissatisfied Long-standing Customer
Understanding the Problem:
Customer retention is crucial for any bank’s success. If a long-standing customer is dissatisfied and threatens to close their account, it indicates a service gap that needs immediate attention.
Root Cause Analysis:
To address the situation, I will first listen to the customer carefully, acknowledging their concerns. I will analyse whether the issue is due to delays, incorrect charges, poor customer support, or another reason. Identifying the core issue is essential for an effective solution.
Solution Approach:
1. Immediate Resolution: If the issue can be resolved instantly, such as transaction delays or minor complaints, I will take prompt action and inform the customer.
2. Offering Alternatives: If the customer is unhappy with a specific service, I will suggest better options like premium banking services, online solutions, or personalized support.
3. Escalation & Assurance: If the issue requires managerial approval, I will escalate it, provide a resolution timeline, and assure the customer that their concern is taken seriously.
Preventive Measures & Conclusion:
To prevent such dissatisfaction in the future, I will recommend proactive customer feedback mechanisms and service enhancements. Lastly, I will ensure a follow-up call to confirm their satisfaction and rebuild trust, increasing the chances of retaining the customer

4. Write a precis of the following passage.

“Delhi, India’s capital, has been struggling with severe air pollution for years. Every winter, the city experiences dangerously high levels of pollution, making it one of the most polluted cities in the world. The primary causes of this crisis include vehicular emissions, industrial pollution, construction dust, stubble burning, and unfavourable climatic conditions.
Delhi has over 11 million vehicles, contributing significantly to air pollution. Exhaust from cars, buses, and trucks releases harmful pollutants like carbon monoxide, nitrogen oxides, and particulate matter (PM2.5 and PM10). Additionally, industries in and around Delhi emit toxic gases, further worsening air quality. Large-scale construction projects also generate dust and suspended particles, making the air even more hazardous.
One of the biggest contributors to Delhi’s pollution is stubble burning in neighboring states like Punjab and Haryana. Every year, farmers burn crop residue to clear their fields, releasing massive amounts of smoke into the atmosphere. Winds carry this smoke to Delhi, forming a thick smog that severely impacts air quality. Additionally, winter weather conditions, such as temperature inversion and low wind speed, trap pollutants near the ground, making the situation worse.
The impact of air pollution on public health is alarming. Residents suffer from respiratory diseases, asthma, bronchitis, and heart problems. Long-term exposure to polluted air can lead to lung damage and reduced life expectancy.
To combat this crisis, measures such as the odd-even vehicle rule, promotion of electric vehicles, stricter industrial regulations, and improved stubble management are being implemented. Increasing green cover and using air purifiers can also help mitigate pollution levels.
A multi-pronged approach involving government policies, public participation, and technological interventions is essential to improve Delhi’s air quality and safeguard public health.

Answer:
Delhi faces severe air pollution due to vehicular emissions, industrial pollution, construction dust, and stubble burning. The city’s high vehicle density and industrial activities release harmful pollutants, while stubble burning in neighbouring states worsens winter smog. Unfavourable weather conditions trap pollutants, making air quality hazardous.
The pollution leads to serious health issues, including respiratory diseases and heart problems. Measures like the odd-even vehicle rule, electric vehicle promotion, and stricter regulations aim to reduce pollution. Increasing green cover and technological interventions can help. A collective effort from the government and public is essential to improve air quality.”